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Open Source Help Desk News

Perceptis Announces Partnership with Moodlerooms to Offer 24/7 Help Desk Support for LMS Solutions

Cleveland, OH (PRWEB) August 4, 2010 -- http://www.perceptis.com [Perceptis, LLC __title__ Perceptis], a provider of http://www.perceptis.com/call_center [help desk __title__ Help Desk]and customer...

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MUSA Technology Partners Introduces Linux/Open Source Service Desk

Cambridge, MA (PRWEB) July 29, 2009 -- MUSA Technology Partners, a leading provider of technology products, services and support, announced today that it is now offering its Linux and Open Source...

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Unix vs Wintel/DP: the cost/benefit issue - ZDNet (blog)


Unix vs Wintel/DP: the cost/benefit issue
ZDNet (blog)
(The biggest effect of disappearing the help desk, however, has nothing to do with the help desk: it's a behavioral artifact that arises because desktop ...

and more »

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Think you can just jump into the cloud? Think again. - GCN.com


Think you can just jump into the cloud? Think again.
GCN.com
With the click of a mouse, you can sign up for e-mail, case management, help-desk solutions, storage and much more. All you need is a secure Web browser, ...

and more »

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Why software sales models hurt customers and vendors - TechRepublic (blog)


Why software sales models hurt customers and vendors
TechRepublic (blog)
From a customer's perspective, I would be wondering why a $50000 application will require help desk support on a regular basis. Is it because the product is ...

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