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Open Source Help Desk Software Headlines

UK: 'Government Use Of ODF Would Help Break Vendor Lock-In' - eGov monitor


UK: 'Government Use Of ODF Would Help Break Vendor Lock-In'
eGov monitor
According to Maxwell, the borough wants to start using OpenOffice, an open source suite of office productivity tools on many of its 1400 workstations. ...

and more »

Read more...


IT Service Management 2.0 and More – the Versatility of the OTRS Open Source ... - TMC Net


IT Service Management 2.0 and More – the Versatility of the OTRS Open Source ...
TMC Net
What are the advantages of an open source solution like OTRS over proprietary software? Paul Salazar: OTRS and other open source solutions have four key ...

and more »

Read more...


5th Open Source Monitoring Conference (OSMC) 6 – 7 October 2010: Program Online - openPR (press release)


openPR (press release)

5th Open Source Monitoring Conference (OSMC) 6 – 7 October 2010: Program Online
openPR (press release)
Specializing in enterprise grade open source tools, NETWAYS expertise covers availability and performance monitoring with Nagios, help desk and ticketing ...

and more »

Read more...


OTRS' New App Enhances Customer Services with its 'Anywhere, Anytime Access' - TMCnet


TMCnet

OTRS' New App Enhances Customer Services with its 'Anywhere, Anytime Access'
TMCnet
The core of OTRS is its open source Help Desk and ITIL- compatible IT service Management solutions. It unveiled a sneak preview of its iPhone ...
New free iPhone mobile service management appNetworkWorld.com

all 10 news articles »

Read more...


10 ways to get back in the game after a layoff - TechRepublic (blog)


10 ways to get back in the game after a layoff
TechRepublic (blog)
One of the best things you can do for yourself right now is to start donating some of your skills and time to an open source project or a local charity or ...

Read more...