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Help Desk Technician News

Asheville Humane Society's new center opens

ASHEVILLE — Cissy Denby remembers what the Lee's Creek Road animal shelter looked like from her childhood growing up in the area during the 1950s and '60s.

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Carson center aids retired, disabled hit hard by economy

Older workers are trained for a new, tougher job market.

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13 staff members join MCLA

Monday September 6, 2010 NORTH ADAMS -- Massachusetts College of Liberal Arts will welcome 13 new staff members to campus as the new school year begins on Tuesday. Kristen Banks, MCLA class of 2010, serves as an admissions counselor in the office of admission. She previously served as the assistant gallery manager at MCLA Gallery 51 and as a lead counselor and event coordinator for the

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Bedbugs 'not a concern' for campus residents

Entomology professor Mike Waldvogel said there’s an easy way to fight bedbugs. A growing national concern over the insects, with nearly one in 15 people reporting infestations in some areas such as New York City, has prompted widespread efforts to help control the problem.

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The Value of Online Task-Based Video Training for Corporate-Wide Desktop Support

In many organizations, users who have questions about how to use various application features typically call the help desk for assistance. However, it has started becoming apparent that the help desk may not always be the best source of support in these types of situations.

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