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Help Desk Software System Headlines

BMC Software Wins Telecom Deal

Leading large enterprise software company BMC Software Inc. recently announced that the Swiss utility provider Wasserwerke Zug will deploy its Remedy Service Desk solutions.

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Digital Pen Gives Boring Note-Taking a Modern Kick

Don't you wish there was a way to take notes with a pen and upload them to your computer? And don't you wish that pen had an infrared camera, a built-in speaker and mic? There is such a thing, and it's called the Livescribe Echo Smartpen.

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The Value of Online Task-Based Video Training for Corporate-Wide Desktop Support

In many organizations, users who have questions about how to use various application features typically call the help desk for assistance. However, it has started becoming apparent that the help desk may not always be the best source of support in these types of situations.

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Intergraph Public Safety and Security Software Aids Kingdom of Jordan in Incident Management and Homeland Security ...

HUNTSVILLE, Ala.,/PRNewswire/ -- The Kingdom of Jordan has successfully deployed Intergraph® public safety and security incident management software as part of a comprehensive, nationwide homeland security initiative to prevent and respond to local and regional terrorism threats and related security challenges.

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The Biggest Green Market? Seven Reasons Why It's Green IT

Solar, wind and biofuels are all fantastic technologies, but to make money, stick to IOPS.

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