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Help Desk Software Program News

Ten Must-Do Items This Holiday Season - Practical Ecommerce


Ten Must-Do Items This Holiday Season
Practical Ecommerce
If you're using help desk software, you'll want to make sure it's integrated with the platform. But don't forget to establish security settings so sensitive ...

Read more...


Microsoft targets high schoolers with newest entry-level cert - NetworkWorld.com


Microsoft targets high schoolers with newest entry-level cert
NetworkWorld.com
Could the help desk replace the pizza place as the new minimum wage, high school job? Does this option reduce the temptation for companies to outsource the ...

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Germany to Launch Antibotnet Program for Consumers - PC World


Germany to Launch Antibotnet Program for Consumers
PC World
The help desk is scheduled to run at least a year after which Eco will "secure the continuation of the project to meet demands for another year," according ...

and more »

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SysAid Adds BlackBerry App for IT Helpdesk Software - ChannelPro-SMB


SysAid Adds BlackBerry App for IT Helpdesk Software
ChannelPro-SMB
The software developer says the app was created in order to provide channel pros with a way to “more easily monitor and manage helpdesk requests and IT ...

and more »

Read more...


Unix vs Wintel/DP: the cost/benefit issue - ZDNet (blog)


Unix vs Wintel/DP: the cost/benefit issue
ZDNet (blog)
(The biggest effect of disappearing the help desk, however, has nothing to do with the help desk: it's a behavioral artifact that arises because desktop ...

and more »

Read more...