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Help Desk Management News

Driving IT help desk efficiency with customer-centric remote support - TechRepublic


Driving IT help desk efficiency with customer-centric remote support
TechRepublic
Web 2.0 and Sales Process Management Oracle How can Web 2.0 systems and applications support management of your sales processes? Get valuable insights from ...
Driving IT help desk efficiency with customer-centric remote supportTechRepublic

all 43 news articles »

Read more...


F5 Rolls Out VMware View 4.5 - Dark Reading


F5 Rolls Out VMware View 4.5
Dark Reading
... for mobile/remote workers not only enhances user experience, but also minimizes security risk and reduces password lockout calls to the helpdesk. ...

and more »

Read more...


Canon U.S.A. Announces Significant Updates to Canon Managed Document Services ... - MarketWatch (press release)


Canon U.S.A. Announces Significant Updates to Canon Managed Document Services ...
MarketWatch (press release)
The Canon Major Account Program (CMAP) provides infrastructure for centralized service dispatch, billing and helpdesk support for customers with multiple ...

and more »

Read more...


Fujitsu positioned as a 'Leader' in Desktop and Help Desk Outsourcing - SYS-CON Media (press release) (blog)


Fujitsu positioned as a 'Leader' in Desktop and Help Desk Outsourcing
SYS-CON Media (press release) (blog)
Fujitsu's help desk and desktop management services incorporate "Sense and RespondĀ®" methodology. Sense and Respond is designed to improve the end-user ...

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IT Workers Feel the Pinch of Unemployment. New Book by IT Insiders Hopes to ... - PR Web (press release)


PR Web (press release)

IT Workers Feel the Pinch of Unemployment. New Book by IT Insiders Hopes to ...
PR Web (press release)
... and solution delivery, project and product management, and network systems and infrastructure support including enterprise help desk management. ...

and more »

Read more...