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Help Desk Call Logging System Headlines

Finding gold in your log files

Considering how much valuable information is available in log files, you'd think more companies would pay attention to them. Workstations, servers, firewalls, appliances, and other computer devices generate reams of event logs every day, and despite mountains of evidence showing their practical, cost-saving uses, logs often go ignored. A good log management system can help significantly with ...

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Protesting bikers aim to tie up Hampton Beach parking

The state's plan to eliminate the motorcycle-only parking area next summer at Hampton Beach has sparked a Fourth of July protest by some bikers.

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OTRS Help Desk Answered Toshiba Europe's Call

New Open Source OTRS Help Desk Nets Six-Figure Savings for Toshiba

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OTRS Help Desk Answered Toshiba Europe's Call

CUPERTINO, CA and BAD HOMBURG, GERMANY--(Marketwire - 06/24/10) - OTRS ( www.otrs.com ), the leading open service innovation and delivery platform, with help desk and ITSM modules such as configuration and change management flexibly deployed by over 80,000 corporate customers worldwide, today announced that Toshiba Europe has deployed the OTRS Help Desk in its eleven ...

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Was Obama right to fire Gen McChrystal?

President Obama has dismissed Gen McChrystal for publicly criticising his officials. Was he right?

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