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Itil Help Desk Headlines
Application Performance Management: Laying The GroundworkThis week I was working with a client, we will call him Jim, who was telling me about their mission critical business application. It's primarily a billing system, but also has service catalog and fairly detailed security and reporting modules built into the system. As a web-based application, the backend database is distributed and the application services just under 2,000 users. The CIO is ... Read more...N-able Technologies(R) Launches N-able MSP Supplemental Services(TM) With Support From IT-as-a-Service Leader NetEnrichGlobal Partnership Allows N-able MSPs to Expand Their Service Portfolios With Powerful New Network Operations Center and Help Desk Offerings Read more...N-able Technologies Launches N-able MSP Supplemental Services With Support From IT-as-a-Service Leader NetEnrichN-able Technologies, the global leader in remote monitoring and management (RMM) software for managed service providers (MSPs) and IT departments, recently announced it has teamed with NetEnrich, the premier IT-as-a-Service (ITaaS) provider, to launch N-able MSP Supplemental Services worldwide. Read more...BoxTone Enhances Enterprise Mobile Service Management (MSM) Software Support for Latest iPhone and iOS 4 DevicesCOLUMBIA, Md.----BoxTone, the leading provider of proactive Mobile Service Management software solutions, today announced extended capabilities to proactively manage, secure and support enterprise-connected iPhone and iPad devices and enterprise applications -- including employee-owned and corporate-owned smartphones. Read more...SAP-Sybase deal wins EU approvalSAP said Tuesday that the European Commission has approved its pending acquisition of Sybase. Read more... |