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It Help Desk Headlines

Driving IT help desk efficiency with customer-centric remote support - TechRepublic


Driving IT help desk efficiency with customer-centric remote support
TechRepublic
IBM Service Management Resource Center IBM Join IBM's Service Management Resource Center for access to experts, research, and advice that can help you ...

and more »

Read more...


The Help Desk Is on the Critical Path for Pandemic/Disaster Recovery - TechRepublic


The Help Desk Is on the Critical Path for Pandemic/Disaster Recovery
TechRepublic
This new Forrester white paper explores the critical role that the help desk should play in your organization's business continuity planning. ...

and more »

Read more...


Germany to Launch Antibotnet Program for Consumers - PC World


Germany to Launch Antibotnet Program for Consumers
PC World
The help desk is scheduled to run at least a year after which Eco will "secure the continuation of the project to meet demands for another year," according ...

and more »

Read more...


City Howl Help Desk: Philadelphia resident got a trash ticket for an address ... - Philadelphia Daily News


City Howl Help Desk: Philadelphia resident got a trash ticket for an address ...
Philadelphia Daily News
By City Howl Help Desk THE PROBLEM: Darrell Ross got a warning notice in June about a ticket the Streets Department had issued to him for having litter in ...

and more »

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Fujitsu positioned as a 'Leader' in Desktop and Help Desk Outsourcing - SYS-CON Media (press release) (blog)


Fujitsu positioned as a 'Leader' in Desktop and Help Desk Outsourcing
SYS-CON Media (press release) (blog)
Furthermore, Fujitsu has maintained a strong focus on lean, proactive, and standardised help desk services and exploited its global delivery for remote ...

Read more...