A Feature-Rich, Refund-Ending, Time-Saving, Help Desk System That Is So Easy To Use That You'll Quickly Tame All Of Your Customer Support Challenges!

Germany to Launch Antibotnet Program for Consumers

Germany will soon launch a service to help consumers remove malicious software from their computers in an attempt to stem the spread of spam-sending botnets.

Digital Pen Gives Boring Note-Taking a Modern Kick

Don't you wish there was a way to take notes with a pen and upload them to your computer? And don't you wish that pen had an infrared camera, a built-in speaker and mic? There is such a thing, and it's called the Livescribe Echo Smartpen.

Out of the Woods / There's nothing like a book

Call me a curmudgeon. Or a newspaperman who reveres the past. Or even a stubborn holdout against "progress." Whatever. Like you, I am obviously trapped in the phenomenon of runaway technology in 21st century communications. But I don't have to like it. Or even use much of it.

The Value of Online Task-Based Video Training for Corporate-Wide Desktop Support

In many organizations, users who have questions about how to use various application features typically call the help desk for assistance. However, it has started becoming apparent that the help desk may not always be the best source of support in these types of situations.

Trouble-Free Computing Progresses With a New Version of Persystent Solo

TAMPA, FL--(Marketwire - September 1, 2010) - Persystent Software is proud to announce the release of Persystent Solo version 6.1 , the world's fastest automated repair solution that automates recovery from application and operating system related PC issues with zero touch.